YouTube TV has one of the best streaming services, but their live viewing needs more work. Getting local live news coverage is difficult. You scroll down a list that is days behind. And they don’t have enough cable channels. Showtime and others cost extra. The cable companies charge those ridiculous fees and taxes go up almost every month. If you don’t get any deals, it’s that much worse. They all have certain territories. Buckeye Broadband has northwest Ohio and parts of southeast Michigan. AT&T is national but their service is limited too. In one part of Toledo, OH you can’t get AT&T’s cable service because of technical issues but you can get their home phone and internet service. AT&T bought Direct TV a few years ago. Their Direct TV streaming service doesn’t work well. Channels don’t come in clear. They all have satellite, cable, and streaming service, but Spectrum doesn’t have 2-year contracts.
Of course some viewers don’t have any problems with service. The price and service is good, but too many of us do. I called BBB, the attorney general, and the company served because every week, the picture blurred, and other problems. The technician came out and did repairing but the same problem would start all over again. This went on for over a year. I told them that they were the problem. Since it wasn’t the building where I lived and it wasn’t my TV because I contacted that company and had them check it. I was given some discounts. Then after I adjusted my service plan it is better. We don’t need more companies buying others, we need better service and not those high prices.
Another problem that I’ve encountered are sales people. If you don’t have a solution why not ask for a supervisor? I’m talking to one going over and over a problem. You’d think the person would have enough sense to say, ”I’ll contact a supervisor for you.” But no they rather argue knowing they don’t have the answer. That’s what they’re for, to help. And my sister has had the same problem. It doesn’t make sense at all. They should have someone monitoring calls then may be they’d understand what some of us go through.
You know people have been complaining for years. And the FCC sued AT&T for throttling in 2014.
Now, I also have two antennas, but I can’t get all of my local news channels. I can only get one. I’ve read that some viewers love their antennas because they can get full service without paying taxes and fees. I want all local live news programs and my favorite cable channels with a good deal. And that certainly isn’t asking too much.